How We Keep Kids Safe — ImagineBuddies

A 3-Layer Safety System

ImagineBuddies uses three layers of protection to keep every conversation safe for young children.

Layer 1 — Safety rulebook: Every response follows a strict safety rulebook that runs before the character personality. The rulebook always wins.

Layer 2 — Topic screening: Any topic a parent submits when scheduling a call is automatically checked to ensure it is safe and age-appropriate before the call is placed.

Layer 3 — Real-time checks: During the call, the character continuously re-evaluates the conversation and redirects anything sensitive back toward a parent or trusted adult.

Things Characters Will Never Do

No matter what a child says, the characters will never:

Ask for personal information like names, addresses, schools, or phone numbers
Request photos or videos
Suggest meeting in person or sharing a location
Keep secrets from parents
Discuss romantic, physical, or inappropriate topics
Use scary, violent, or disturbing content
Create emotional dependency with phrases like "I miss you" or "call me back"

Redirecting Important Topics to Parents

If a child mentions something concerning — like feeling unsafe, physical pain, a scary stranger, or a secret — the character does not investigate or ask follow-up questions. Instead, it gently encourages the child to talk to their parent, teacher, or another trusted adult, and moves the conversation on.

The goal is always to bring the child closer to their family, not to replace parental involvement.

Parents Stay in Control

Parents can see call insights in the dashboard — including call time, duration, and which character was used — so they always have visibility into how their child is using ImagineBuddies. Parents can also suggest specific topics when scheduling calls, allowing them to guide the experience toward things that are meaningful for their family.

Designed for Ages 3–8

Every aspect of the character conversations — language, tone, topics, and responses — is tailored to young children. Characters focus on positive, imagination-friendly subjects like animals, games, stories, colors, numbers, and creativity. Responses are kept short and simple so even the youngest kids can follow along.

Questions?

If you have questions or concerns about child safety on ImagineBuddies, please reach out through the contact link in the footer. We take every message seriously.